Last modified: April 25, 2022
DeepHow, Inc. ("DeepHow" or "we" or “us” or “our”) respects your privacy and is committed to protecting it through our compliance with this policy. This policy describes:
The below chart summarizes our collection, use, and disclosure of personal information:
When you subscribe to or use DeepHow’s video- or audio-based Services, you are enabling us, and certain of our third-party service providers, to record, store, view, and process video and/or audio recordings from your device or video equipment. This may include capturing and sending you portions of this data through our services analyzing the data to identify and translate speech data or performing other functions. We may process information from your monitoring equipment so that we can send you alerts.
Data protection and privacy laws in your jurisdiction may impose certain responsibilities on you and your use of video recording equipment and other devices with recording capabilities. You (not DeepHow) are responsible for ensuring that you comply with any applicable laws. For example, you may need to display a notice that alerts employees, customers, subcontractors, and other third parties that they may be photographed or recorded and that the photographs or recordings may be shared with other parties. DeepHow takes no responsibility for your compliance with these laws.
The technologies we use for automatic information collection may include:
When you use the App, certain third parties may use automatic information collection technologies to collect information about you or your device. Those third parties may have their privacy practices and policies. These third parties may include but are not limited to:
You may find a complete list of third parties with whom we may share your information at _____. Those third parties include, in part, the following, which each provide certain additional rights and protections as detailed below.
This website uses the CRM-System “HubSpot“, provided by HubSpot Inc. HubSpot is a company from the USA with Headquarters in (Cambridge, MA) 25 First St., 2nd floor Cambridge, Massachusetts 02141, USA) and a branch office in Ireland. Contact: HubSpot, 2nd Floor 30 North Wall Quay, Dublin 1, Ireland, Telephone: +353 1 5187500, for our online marketing activities.
Hubspot is an integrated software solution that we use to cover different aspects of our online marketing. This includes, among others: marketing reporting (e.g., traffic sources, accesses, etc. …), contact management (e.g., user segmentation & CRM), and a blog.
For this purpose, we have concluded a data processing agreement with HubSpot, Inc. in which HubSpot commits itself to process user data only following our instructions and compliance with the EU data protection standard.
If you generally do not want HubSpot to collect your data, you can prevent cookies from being saved at any time by changing your browser settings accordingly.
This website uses the CRM-System “Webflow”, provided by Webflow Inc. a Delaware corporation located at 398 11th Street, Floor 2, San Francisco, CA 94103.
Webflow is a no-code development platform.
If you generally do not want Webflow to collect your data, you can prevent cookies from being saved at any time by changing your browser settings accordingly.
Our websites use the features of Google Analytics Remarketing combined with the cross-device capabilities of Google AdWords and DoubleClick. This service is provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.
This feature makes it possible to link target audiences for promotional marketing created with Google Analytics Re-marketing to the cross-device capabilities of Google AdWords and Google DoubleClick. This allows advertising to be displayed based on your interests, identified based on your previous usage and surfing behavior on one device (e.g. your mobile phone), or on other devices (such as a tablet or computer).
Once you have given your consent, Google will associate your web and app browsing history with your Google Account for this purpose. That way, any device that signs in to your Google Account can use the same personalized promotional messaging.
To support this feature, Google Analytics collects Google-authenticated IDs of users that are temporarily linked to our Google Analytics data to define and create audiences for cross-device ad promotion.
You can permanently opt out of cross-device remarketing/targeting by turning off personalized advertising in your Google Account; follow this link: https://www.google.com/settings/ads/onweb/
The aggregation of the data collected in your Google Account data is based solely on your consent, which you may give or withdraw from Google per Art. 6 (1) (a) General Data Protection Regulation. For data collection operations not merged into your Google Account (for example, because you do not have a Google Account or have objected to the merge), the collection of data is based on Art. 6 (1) (f) General Data Protection Regulation. The website operator has a legitimate interest in analyzing anonymous user behavior for promotional purposes.
In addition to the disclosures described above, we may disclose personal information that we collect or you provide:
The App will also allow you to intentionally interact with third parties, such as those whose businesses, products, or services are reviewed, advertised, or made available through the App.
We do not necessarily control third parties' collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way.
The App is not intended for children under 16 years of age, and we do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16, we will delete that information to the best of our ability. Please be aware that we may not be able to fully delete certain user information if a user’s account remains open. If you believe we might have any information from or about a child under 16, please contact us at the e-mail address provided to you below.
We have implemented measures designed to secure your personal information against accidental loss and from unauthorized access, use, alteration, and disclosure. Unfortunately, the transmission of information via the Internet and mobile platforms is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted through our App. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we provide.
If you receive a suspicious email on our behalf, we suggest you do not reply to it and do not open any attachments, click on links contained in the e-mail, or provide any information in response to it. You can report suspected fraud involving us by sending an e-mail to _ [email protected]. Please include the word "phishing" in the subject line of your e-mail and provide as much information as possible about the fraudulent activity or message. We do not send e-mails requesting a user for payment information, usernames, or passwords.
If you identify a vulnerability, please contact us to make a responsible disclosure at the following address: [email protected].
If you elected to subscribe to any online services provided via the App, including, without limitation, the ability to access any password-protected areas of the App, you will be required to submit personal information to verify your identity and your authority to manage the account (“Access Credential Information”). This Access Credential Information will be used exclusively by DeepHow, our agents, suppliers, and third-party service providers for internal use and to respond to your service requests.
If you are a California resident and a “consumer” as defined under the California Consumer Privacy Act, including the California Privacy Rights Act and any successor legislation and associated regulations (collectively, the “CCPA”), then the CCPA may provide you with specific rights regarding your personal information.
You have the right to request that businesses subject to the CCPA disclose certain information to you about their collection and use of your personal information over the past 12 months. In addition, you have the right to ask such businesses to delete personal information collected for you, subject to certain exceptions. If you choose to exercise your rights, you also have the right not to be discriminated against and will not be charged different prices or provided different quality of services.
DeepHow may not delete some or all requested personal information as allowed or required by applicable law. Moreover, please be aware that we may not be able to fully delete certain user information if the user’s account remains active. We do not sell personal information to third parties.
You may request to receive details about how we collect, use, and share your personal information. Specifically, you may request to receive the specific pieces of personal information that we have collected about you.
You may also request to receive:
You can exercise your applicable CCPA rights by contacting us at [email protected] or +1 (510) 283-8197.
Please note that the CCPA requires us to verify the requests we receive from you when you exercise certain of the rights listed above. We may need more information when we receive your request before taking further action to verify your identity. You may also authorize an agent to request on your behalf, who will need to provide similar information for verification.
This Special Notice to Residents of Mainland China sets forth certain of DeepHow’s obligations and compliance measures under the Personal Information Protection Law of the People's Republic of China (“PIPL”), including “personal information” under PIPL. To the extent DeepHow handles any personal information subject to PIPL, DeepHow will handle such personal information following PIPL and any other applicable privacy-related Chinese rules and regulations incorporated in PIPL by reference.
Where legally required (and where no other legal basis for handling exists), we will obtain your consent before handling your personal information. For example, if we want to handle your sensitive personal information, or to handle your personal information for a new purpose for which no other legal basis for handling exists, we will obtain your consent including separate consent or written consent as required by PIPL and related administrative regulations.
DeepHow may handle your personal information without your consent, under any of the following circumstances:
DeepHow will only share your personal information if we have obtained your separate consent as required by PIPL or in circumstances where your consent is not required according to laws and regulations.
Where DeepHow needs to share or transfer your personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, acquisition, dissolution, corporate reorganization, or similar event, notice will be provided of the name and contact information of the recipient.
In general, we handle the personal information of residents of mainland China within China. However, in certain circumstances, personal information may be provided to our parent companies, subsidiaries, and/or affiliates including those established outside the territory of the People's Republic of China as necessary for our global business purposes. We may, in the future, transfer your personal information to personal information handlers and entrusted persons (e.g., service providers) located outside the territory of the People's Republic of China. If we do, any such personal information handlers will be listed here.
We will take necessary measures required by law including entering into standard contractual clauses with the overseas recipient to stipulate the rights and obligations between us and ensuring the foreign receiving party provides adequate protection for the personal information under applicable laws. We will separately obtain your consent and provide detailed information about the cross-border transfer of your personal information, as required by PIPL.
Under PIPL, you may have the following rights under certain circumstances:
You can exercise the above rights by contacting us as explained in the Contact Us section below. We will not be able to respond to your request if your request occurs under the following circumstances:
Please contact us with any questions at [email protected].
If you are a natural person who is a resident of the European Union, then the following Special Notice to Residents of the European Union and Certain Other Global Jurisdictions applies to you.
Similarly, if you are a natural person who is a resident of the following jurisdictions, then the following Special Notice to Residents of the European Union and Certain Other Global Jurisdictions, or certain portions thereof, may apply to you:
Data You Provide to Us – If you are an individual user of DeepHow or an owner, agent, or employee of a corporate user, you may provide us with personal data when you register with DeepHow, engage with customer support or marketing, and transact business with DeepHow.
Further, you may provide us with personal data when you set up your account with DeepHow and use DeepHow User Interfaces or Services.
We may use this information for our business operations, to communicate with you or your employer (as applicable), to comply with the law, and to protect the security and integrity of the User Interfaces and Services.
When using the User Interfaces, you may provide us with personal data including, but not limited to, your name, home or business address, phone number, email address, location, or zip code.
When using our Services, you or your employer may provide us with certain additional information (e.g., business description, business size, business location, account information, and device settings) to help us personalize your Services. DeepHow may also receive personal data that you have provided to our partners to enable DeepHow to provide our Services.
On behalf of you or your employer, DeepHow may process information regarding your use of the DeepHow Services. We receive this type of information from your devices that are monitored by DeepHow and your computer or other electronic device through which you may access, browse, download, receive, or otherwise use the DeepHow User Interfaces or Services (each a "Personal Device"), and we may also receive and collect such information from third parties.
DeepHow will process all personal data received by employers via contractual arrangements and may use compiled aggregate statistics about the User Interfaces and Services to improve our Services.
We will only collect and process personal data about you where we have a legal basis. Legal bases include consent (where you have given consent), contract (where processing is necessary for entering into or the performance of a contract with you), compliance with a legal obligation, and "legitimate interests."
Where we process personal data based on consent, we will ask for your unambiguous consent. You may withdraw your consent at any time, but that will not affect the lawfulness of the processing of your data before such withdrawal.
We may process your data for our legitimate interests, provided that such processing does not outweigh your rights and freedoms. Where we rely on legitimate interests, you have the right to object. Please keep in mind that if you object this may affect our ability to perform certain services for your benefit. We process your data based on legitimate interests to:
DeepHow will not disclose your data to any other entity except:
In addition, we may disclose your data when the personal data has been converted to a form that cannot be used to identify you. It may also be necessary for us to disclose your data in case of a merger or combination with, or acquisition of a portion of our business by, another company or entity, in which case personal data collected by DeepHow would be expected to be one of the transferred business assets.
Our servers and offices are located around the world, so your data will be transferred to, stored, or processed in many international jurisdictions. We rely on legally provided mechanisms to lawfully transfer personal data across borders, as approved by the relevant supervisory authorities.
You may view, update, or delete certain personal data at any time by contacting us at the contact details set forth below. If you access this site on behalf of your employer, you should also contact your employer directly to make changes to its records.
You may be able to exercise the following rights:
If we have collected and processed your data with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted before your withdrawal, nor will it affect the processing of your data conducted in reliance on lawful processing grounds other than consent.
We do not make use of automated decision-making. As defined under current data protection laws, automated decisions are defined as decisions about individuals that are based solely on the automated (i.e., no human involvement) processing of data and that produce legal effects or that significantly affect the individuals involved.
You have the right to register a complaint with a data protection or supervisory authority about our collection and use of your personal information. For more information, please contact your local data protection authority (contact details for data protection authorities in the EEA, the UK, and Switzerland are available at https://edpb.europa.eu/about-edpb/board/members_en).
We respond to all requests we receive from individuals wishing to exercise their data protection rights following applicable data protection laws. We may ask you to verify your identity to help us respond efficiently to your request.
We retain the personal data that we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with the Services you requested or to comply with an applicable legal requirement).
You can contact our data protection officer (DPO) at [email protected]